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Windows Essentials

Lost Windows Live Essentials Emails After Upgrading to Windows 10

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Archived post from January 11, 2016. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Jan 11, 2016

Up until yesterday I was using the Windows Live Essentials 2011 on Windows 7 to access emails from my ISP (Cogeco). Through Windows Live Essentials, I had access to all past emails. After upgrading to Windows 10, I installed Live Essentials, logged in with my ISP username/password but I am unable to see past emails. 

I did not/do not have a Live account. How can I access past emails? Any help is much appreciated.

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