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Lost folders and Emails

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Older post from November 13, 2013. Details may be out of date.

Question asked on Nov 13, 2013
I have lost all my old emails and all my folders bar one have been deleted on my "outlook" account. I don't know when it happened but it is so unbelievably frustrating, I have lost everything. I think it might have happened when it was upgraded to the outlook account. 

I used to have many different folders where I thought my emails were safe, and then I had thousands of emails in my pop folder. Now I have 314. My apple computer has some older emails (thank God) but these are only the ones I have saved. 

HELP! I don't know if they are deleting old messages automatically or what. I can't control where any of my emails are going. And I really want my old emails back! Although I have read the discussions in this forum and this looks highly unlikely as it seems lots of people are experiencing this and I have tried all the "solutions" provided. 

Please help any way you can.

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