Question asked on Sep 3, 2016
Hi,
I am running Windows 8.1 with it's standard Windows Live e-mail programme.
I have been using this for years and have never had a login window appear and ask for a username and password.
Yesterday, all of a sudden, when I opened Windows Live to get my e-mails as I've done for years, a window appeared asking for username and password which I duly entered.
The window disappeared and then 2 seconds later re-appeared asking again for username and password. No matter how many times I tried, it would not recognize my details.
Now I am unable to receive e-mails or get into my e-mail account at all.
I do not know why suddenly after years this window has started.
Any help would be gratefully accepted.
Thank you.
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