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Windows Essentials

Import Photos from Flash Drive into Photo Gallery in Windows 7

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Archived post from April 10, 2016. Product: Windows Essentials – no longer developed by its maker. Details may be out of date.

Question asked on Apr 10, 2016
When attempting to import 350 JPEG Photos on a ScanDisk drive into WIN 7 Photo Gallery the flash drive is recognized, Looking for Photos pops up and then a pop up box stating "No Photos or Videos found on this device". I have tried two different flash drives on two different PCs with the same result. I have verified the photos are on the drive both before attempting the import and after it fails. What am I doing wrong?

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