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I received an attachment to an email which you tell me is a prohibited type and it has been de-activated. All my outgoing emails are now frozen. Need some URGENT advice to get things moving Thank you

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Older post from November 14, 2016. Details may be out of date.

Question asked on Nov 14, 2016
I received an attachment with an email I was expecting. MS said the attachment was dangerous and has been de-activated so I have not been able to open it. Also it has made all my outgoing emails crash. I am running a business and need some help URGENTLY please to get things moving again. Thank you

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Been trying for over two months now to get my hotmail account activated again……what do i have to do to speed things upSep 9, 2013 The Pink banner stating “prohibited file; dangerous attachment; the file has been deactivated” is preventing access to all email attachments, both sent & received.Oct 15, 2013 e-mail account hacked and I want my account back – i’ve triedJul 19, 2013