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how do I notify the private recipient by public thread once the information they requested is provided privately

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Older post from May 31, 2014. Details may be out of date.

Question asked on May 31, 2014

I have had a private exchange with a moderator -maybe two- concerning a stuck email and have responded to them that the instructions did not correct any of the issues I listed at that time affecting that email.

The person's instructions stated : make sure to notify them by public thread once I supply the info  in the private exchange.

Well, I dont know what thread is applicable or how to get to it when I do learn what thread applies.

apologies for such kindergarten stuff , but ....Sorry

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