Outlook for Mac

Hang on Outlook 2011 for MAC since El Capitan Update

Unanswered 0 answers

Older post from October 12, 2015. Details may be out of date.

Question asked on Oct 12, 2015

Following discussion with Sunder Raman on Disqus about Mac Outlook 2011 Hangs since El Capitan update.

Sampling process 498 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling Microsoft Outlook (pid 498) every 1 millisecond
Process:         Microsoft Outlook [498]
Path:            /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Load Address:    0x4e000
Identifier:      com.microsoft.Outlook
Version:         14.5.6 (14.5.6)
Build Info:      Unknown-150916~0
Code Type:       X86
Parent Process:  ??? [1]

Date/Time:       2015-10-12 09:29:16.530 +0200
Launch Time:     2015-10-12 09:27:41.992 +0200
OS Version:      Mac OS X 10.11 (15A284)
Report Version:  7
Analysis Tool:   /usr/bin/sample
----

Call graph:
    2560 Thread_55409   DispatchQueue_1: com.apple.main-thread  (serial)
    + 2560 CSharablePtr<CNetHostOption>::Set(CNetHostOption*)  (in Microsoft Outlook) + 480  [0x521ce]
    +   2560 NSApplicationMain  (in AppKit) + 1630  [0x98b0c8c4]
    +     2560 -[NSApplication run]  (in AppKit) + 1063  [0x98b4623b]
    +       2560 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]  (in AppKit) + 121  [0x98b52ac7]
    +         2560 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:]  (in AppKit) + 1057  [0x98b52ef0]
    +           2560 _DPSNextEvent  (in AppKit) + 1053  [0x98b53976]
    +             2560 _BlockUntilNextEventMatchingListInModeWithFilter  (in HIToolbox) + 99  [0x90e54314]
    +               2560 ReceiveNextEventCommon  (in HIToolbox) + 503  [0x90e5451b]
    +                 2560 RunCurrentEventLoopInMode  (in HIToolbox) + 267  [0x90e54719]
    +                   2560 CFRunLoopRunInMode  (in CoreFoundation) + 123  [0x9afa2aab]
    +                     2560 CFRunLoopRunSpecific  (in CoreFoundation) + 390  [0x9afa2c46]
    +                       2560 __CFRunLoopRun  (in CoreFoundation) + 2113  [0x9afa36f1]
    +                         2560 __CFRunLoopDoTimers  (in CoreFoundation) + 349  [0x9afac7fd]
    +                           2560 __CFRunLoopDoTimer  (in CoreFoundation) + 1250  [0x9afacd72]
    +                             2560 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__  (in CoreFoundation) + 22  [0x9afad2c6]
    +                               2560 __NSFireTimer  (in Foundation) + 117  [0x949d954e]
    +                                 2560 long OPF::GetProperty<OpaqueMessageHistoryItem, short>(OpaqueContext*, OpaqueMessageHistoryItem const*, PropertyAccessor<short, OPF::Traits<OpaqueMessageHistoryItem>::SharableType>::ReturnProp, char const*, short*)  (in Microsoft Outlook) + 20110  [0xc1b5d]
    +                                   2560 LThread::Yield(LThread const*)  (in PowerPlantCore) + 57  [0x28f93ff]
    +                                     2560 YieldToAnyThread  (in CarbonCore) + 18  [0x9a229c34]
    +                                       2560 YieldToThread  (in CarbonCore) + 429  [0x9a2299e7]
    +                                         2560 mach_msg  (in libsystem_kernel.dylib) + 68  [0x9ae8c464]
    +                                           2560 mach_msg_trap  (in libsystem_kernel.dylib) + 10  [0x9ae8d07a]
    2560 Thread_55447   DispatchQueue_2: com.apple.libdispatch-manager  (serial)
    + 2560 _dispatch_mgr_thread  (in libdispatch.dylib) + 52  [0x9733240a]
    +   2560 _dispatch_mgr_invoke  (in libdispatch.dylib) + 234  [0x97332836]
    +     2560 kevent_qos  (in libsystem_kernel.dylib) + 10  [0x9ae948b2]
    2560 Thread_55566
    + 2560 thread_start  (in libsystem_pthread.dylib) + 34  [0x970d5fa6]
    +   2560 _pthread_start  (in libsystem_pthread.dylib) + 155  [0x970d870a]
    +     2560 _pthread_body  (in libsystem_pthread.dylib) + 138  [0x970d8794]
    +       2560 MerpCreateSession  (in merp) + 5819  [0x28e050e]
    +         2558 mach_msg  (in libsystem_kernel.dylib) + 68  [0x9ae8c464]
    +         ! 2558 mach_msg_trap  (in libsystem_kernel.dylib) + 10  [0x9ae8d07a]
    +         2 mach_msg  (in libsystem_kernel.dylib) + 78  [0x9ae8c46e]
    2560 Thread_55580: com.apple.NSEventThread
    + 2560 thread_start  (in libsystem_pthread.dylib) + 34  [0x970d5fa6]
    +   2560 _pthread_start  (in libsystem_pthread.dylib) + 155  [0x970d870a]
    +     2560 _pthread_body  (in libsystem_pthread.dylib) + 138  [0x970d8794]
    +       2560 _NSEventThread  (in AppKit) + 291  [0x98cbb1c2]
    +         2560 CFRunLoopRunInMode  (in CoreFoundation) + 123  [0x9afa2aab]
    +           2560 CFRunLoopRunSpecific  (in CoreFoundation) + 390  [0x9afa2c46]
    +             2560 __CFRunLoopRun  (in CoreFoundation) + 1521  [0x9afa34a1]
    +               2560 __CFRunLoopServiceMachPort  (in CoreFoundation) + 214  [0x9afa4096]
    +                 2560 mach_msg  (in libsystem_kernel.dylib) + 68  [0x9ae8c464]
    +                   2560 mach_msg_trap  (in libsystem_kernel.dylib) + 10  [0x9ae8d07a]
    2560 Thread_55880: CVDisplayLink
    + 2560 thread_start  (in libsystem_pthread.dylib) + 34  [0x970d5fa6]
    +   2560 _pthread_start  (in libsystem_pthread.dylib) + 155  [0x970d870a]
    +     2560 _pthr
0x

No answers yet

Write an answer

Your email address will not be published. Please never post passwords.

This site uses Akismet to reduce spam. Learn how your comment data is processed.