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Group email issue Windows Live Mail

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Archived post from September 30, 2016. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Sep 30, 2016

Help needed please

I am now unable to send a group emails after the recommended Windows Live Mail upgrade using the IMAP settings.

The following error message appears

An unknown error has occurred.
 
Subject 'Group message'
Server Error: 550
Server Response: 550 5.3.4 Requested action not taken; Mail delivery to EXO failed.
Server: 'smtp-mail.outlook.com'
Windows Live Mail Error ID: 0x800CCC69
Protocol: SMTP
Port: 587

Secure(SSL): Yes

I'm also getting the error message:-
 
There was an error when attempting to connect to the Windows Live Calendar service. If the error persists, check to see if there's an upgrade of Windows Live Mail available or contact a service representative.

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