Windows Live Mail

Error message “‘unknown error has occurred”

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Archived post from December 25, 2015. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Dec 25, 2015

Original title: Unknown fault in Windows Live Email

I am now on Windows 10 Home but have kept my Windows Live Email, I have an email in the in box that I cannot move, delete or get rid of in any way.  Each time I click on that email it highlights, then whatever I try to do with it I received a message saying "Message cannot be found' The contents of this message cannot be found in the pane where the text of the email usually is.  Then I click on the email to delete or whatever and no matter what I do I get an 'unknown error has occurred' message.

How can I get rid of this email from the 'In Box'.  I have the Windows Installer Patch already installed a couple of weeks prior.  All Updates are Up To Date including the Microsoft Office Compatibility packs and service packs.

1 answer

  1. Sue

    I am having this same problem too, I would very much appreciate any help…Thanks

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