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error message in windows live mail

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Archived post from May 11, 2018. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on May 11, 2018
Unable to send or receive messages for the *******  account. An error occurred loading TCP/IP.

Server: 'pop.cogeco.ca'
Windows Live Mail Error ID: 0x800CCC44
Protocol: POP3
Port: 995
Secure(SSL): Yes

I have located the error message in a list that says it's related to the Winsock dll.  I've tried various solutions, but continue to get the same error.

Running windows 10, 64-bit, latest updates

Windows Live Mail

I know it's no longer supported, but it's the best for what I need.

Windows Mail that came with Windows 10 has no problem getting my emails, but I can't create groups in it.

thanks for any suggestions

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