Outlook for Mac

ERROR: Failed to encrypt conference key

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Older post from December 12, 2013. Details may be out of date.

Question asked on Dec 12, 2013
Hi Community

I have been trying to get Outlook for Mac to create a new meeting using the "Create Online Meeting" button and menu item, but was constantly getting an error suggesting that Lync was not signed in (which it was). Both of these softwares have the latest updates to them.

I turned on troubleshooting logging and when I attempt to create the message I am getting the following error:

12/12/2013|10:58:49.665 235:A0C261A8 INFO  :: HRESULT CUccConfManagerSession::AddOrModifyConference(IUccConferenceInformation*, bool, IUccOperationContext*) - SetCAAEnabled(T)
12/12/2013|10:58:52.239 235:A0C261A8 INFO  :: Function: EncryptConferenceKey
12/12/2013|10:58:52.239 235:A0C261A8 INFO  :: Function: put_ConferenceKey
12/12/2013|10:58:52.239 235:A0C261A8 ERROR :: HRESULT failed: 80ee0082 = hr . Failed to encrypt conference key
12/12/2013|10:58:52.239 235:A0C261A8 INFO  :: Function: AddOrModifyConference
12/12/2013|10:58:52.239 235:A0C261A8 ERROR :: HRESULT failed: 80ee0082 = hr . Failed to encrypt key and save
12/12/2013|10:58:52.239 235:A0C261A8 ERROR :: ScheduleOrModifyConference: "Error: returning hr = 80EE0082 - "
12/12/2013|10:58:52.239 235:A0C261A8 ERROR :: ScheduleOrModify: "Error: returning hr = 80EE0082 - "
12/12/2013|10:58:52.239 235:A0C261A8 ERROR :: ScheduleConference: "Error: returning hr = 80EE0082 - "


Could someone help me understand how I could potentially solve this issue

Regards,

Shane Blake

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