Question asked on Jan 3, 2014
I am running Outlook for mac 2011 version 14.3.9 on OSX 10.9. Microsoft Exchange Client server version is 8.3.83.0
Server operating system version is Microsoft Windows NT 6.1.7601 Service Pack 1
My mail is accessible on my Iphone and on webmail, but is not appearing in Outlook for Mac 2011. Folders are appearing and I am able to send email, but not receive. I am not able to
see my calendar nor other calendars. When synching, the system tries to load some 4500 emails and goes on for about an hour, finishes- but nothing appears in the inbox.
Based on other posts, I have tried the following without success:
Toggling the "Show in Groups" command
Determining the size of the identity- around 450 MB, I have approx. 600GB available.
Emptying the Outlook cache
Backing up identity, rebuilding identity and restarting
Creating a new identity- when connecting to Exchange I get an error message saying: "Account could not be added. Note that Outlook 2011 requires Exchange Server 2007 SP1 update rollup 4 or later"
I have seen that other people have had success by reverting to Outlook for mac 2011 version 14.0.0. Should I try that? Or do I need to update the Exchange client server version?
Do you have other workarounds or a fix?
Thanks,
T. Flyen
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