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cant delete email error A problem caused this program to stop interacting with Windows

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Archived post from November 23, 2015. Product: Windows Live Mail – no longer developed by its maker. Details may be out of date.

Question asked on Nov 23, 2015

Original title: cant delete email

I'm using Live Main in windows 7.

There is an email i can not delete. I've tried repairing windows essentials,  I've deleted it from my server's website. I've also right-clicked it and marked it as unread. Nothing works and any help would be greatly appreciated.

When i try to delete it live mail freezes and i get an error message with these details:

Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:    AppHangB1
  Application Name:    wlmail.exe
  Application Version:    16.4.3508.205
  Application Timestamp:    5111f9fe
  Hang Signature:    1c5d
  Hang Type:    256
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Hang Signature 1:    1c5d5498c56df00c3e279edc926a6557
  Additional Hang Signature 2:    c31f
  Additional Hang Signature 3:    c31f0ed55cb962bc46e1ec54c4389672
  Additional Hang Signature 4:    1c5d
  Additional Hang Signature 5:    1c5d5498c56df00c3e279edc926a6557
  Additional Hang Signature 6:    c31f
  Additional Hang Signature 7:    c31f0ed55cb962bc46e1ec54c4389672

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