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A saved Word/Excel document sometimes has a blank box alongside it instead of Word or Excel. When I send these as attachments they can’t be opened up by the recipients.

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Older post from May 26, 2016. Details may be out of date.

Question asked on May 26, 2016

Original Title: Saved Word/Excel documents.

A saved Word/Excel document sometimes has a blank box alongside it instead of one showing Word or Excel.  When I send these as attachments they can't be opened up by the recipients. What am I doing wrong.

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