问题 提问于 2013年9月9日
I am having a problem that it seems other users are having, but I am not really seeing the steps to resolve. I have three child accounts link to my account in Family Safety. When my son tries to access his email he gets the following error: "Your account
is not ready. It looks like your parent hasn't finished setting up the Family Safety settings for your account".
I have checked all settings, and everything seems fine. I have also tried to access his email on multiple computers.
Furthermore, it indicates to click the My Family Setting button, and once I do I get an error stating that the page is not found.
His email address is *** Email address is removed for privacy ***.
I am sure that this probably pertains to the other two accounts that I have as well, but they do not really use their email.
Thanks in advance for any assistance.
Jo
I have checked all settings, and everything seems fine. I have also tried to access his email on multiple computers.
Furthermore, it indicates to click the My Family Setting button, and once I do I get an error stating that the page is not found.
His email address is *** Email address is removed for privacy ***.
I am sure that this probably pertains to the other two accounts that I have as well, but they do not really use their email.
Thanks in advance for any assistance.
Jo
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