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“Your account is not ready. It looks like your parent hasn’t finished setting up the Family Safety settings for your account”

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归档帖子,发布于 2013年8月4日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月4日

Hi Leonard,

 

I have the same issue now -

My son's account can't access Outlook and People with the error

 

"Your account is not ready
It looks like your parent hasn't finished setting up the Family Safety settings for your account. Click "Go to Family Safety settings" to finish the process and get into your account."
 
There is button "Go To Family Safety settings" - it just redirects to generic help page about how to setup family safety http://windows.microsoft.com/en-US/windows/set-up-family-safety
 
 
However he does have access to Skydrive and Calendar with no issues.
 
His account was transferred from a regular LiveID account (non-msft domain) to member account of Microsoft Live Domains recently.
 
 
What have I tried so far:
 
Removed everyone from FSS web site and disable family safety on windows machine.
 
This did not have any effect on the issue. Even though everyone (me, my wife and son) were removed from FSS page and FSS disabled - the error message listed above when attempting to access outlook persisted.
 
Then I added him back at windows phone.com web site and re-activate family safety on windows 8 machine.
 
Then went to FSS and disabled every restriction possible.

Still getting that error.
 
I've contacted support via chat and they've recommended to reply to this thread.
 
Please suggest.
 
Thanks
Alex

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