问题 提问于 2019年7月29日
I am trying to help an elderly friend of mine that has Windows 7 email. She has an older (about 7 or 8 years old) HP computer. She has just had a new hard drive installed & had her computer "cleaned up". She can send & receive all email just fine with
the exception of one person. When she emails that person they do not receive it. I have looked for the "tools" icon on the email to try to check her settings, etc, but cannot find it. Any suggestions would be appreciated.
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