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Windows Essentials

Why does Windows Essentials 2012 Keep Shutting Down?

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归档帖子，发布于 2014年9月7日。 产品：Windows Essentials（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2014年9月7日
I installed Windows Essentials 2012 for Windows 8.1 onto my new laptop so I can have Windows Photo 
Gallery. When I double click on a photo that I want to edit or organize, the photo opens but within a few seconds, I get an error and it tells me that Photo Gallery has stopped working and will shut down, which it does. 

I uninstalled all of Microsoft Essentials for Windows 8.1 and then reinstalled it, but that did not fix the problems. 

Any suggestions?

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