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Unable to send or receive messages for a Charter account – server response: ERR [IN-USE] account is locked by another session

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归档帖子，发布于 2014年7月17日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2014年7月17日

For investigation, please provide the information needed by answering the questions below.

· Have you received an error message when accessing your account using web browser?

· Does the incident happen on other Microsoft Hotmail Accounts on the same computer?

· Does the incident happen on a different computer?

· What are the exact error message that you've received?

...

If you have further clarifications, feel free to post back anytime.

I have this same problem using Windows Live email client to access my Charter email.  Here are the answers to Garry_V questions:

. I do not get the error message when accessing my account using a web browser

. I do not access Hotmail accounts using Windows Live, so I do not know the answer to your question.  I just removed my Hotmail account to see if that would help.  To early to know if that helped.

. I got this error on my desktop, but did not get it when I tried on my laptop.

. ERR [IN-USE] account is locked by another session

Split from an unrelated thread 

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The following organization rejected your message: mx2.hotmail.com (65.54.188.110).2013年10月22日 Unable to send with smtp.charter.net, server response ‘You must connect from Charter IP space’2016年5月26日 Unable to receive messages with mail.twc.com, error ‘account is locked by another session’2016年4月3日