问题 提问于 2013年11月7日
After much research and no help HERE after numerous postings. I think I can help, or hope this helps!
My emails have vanished from my account, both the send and inbox emails.
I was able to retrieve most of the emails, there is still a group of emails missing dated between August 15th and November 5th, but all the rest up to 18 months ago have returned.
I'll explain simply what I did, hopefully this will resolve some of the issues until MICROSOFT fixes the problem.
...........................
I'm assuming most of us if not all of us have our emails sync'ed to our mobile phones or tablets.
The solution was as easy as this, I went back to the email SYNC on my mobile (Blackberry Q10) SETTINGS/SET UP EMAIL/ chose the outlook email and hotmail account that have lost emails) then under SYNC TIMEFRAME I chose "forever" over 14 days or 30 days
I rebooted my phone and VOILA all my emails are visible on my phone.
I dont see them on my laptop but I figure meantime for those of us that are in need of recovering a specific email, we can copy and paste it in word or email it back to ourselves.!!
Good luck everyone.. Hope I get the rest back soon.
撰写回答