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Skydrive access blocked for violation but MS safety team says everything is ok

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归档帖子，发布于 2013年7月27日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年7月27日
Hi, 
 Starting from July 25 I'm not able to access the skydrive page of my live account, nor from web or apps.
I get a page about content violations, so I wrote to online safety team(see answer below), but they answered me everything is ok about contents and suggested me to write to this support team.

Could you please help me and unblock my skydrive access?

Thanks and regards.
Andrea

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Hello

We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team at http://answers.microsoft.com/ 


Sincerely,
Marian
Online Safety Team
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Kontakta mig på 0760-464275. Hotmailen fungerar inte och vi har oundgänligt behov. Tacksam för hjälp snarast. Bästa hälsningar Hans Mårselius . mailadr. *** Email address is removed for privacy ***2013年2月26日 How do I get files back after a wrongful COC violation?, regained access to SkyDrive, but now all files are now gone.!2013年8月9日 SkyDrive Access – Referral from Online Safety Team2013年8月9日