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Hotmail

security info: alternate email address not working!!

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归档帖子，发布于 2013年10月2日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年10月2日
Hi,

Any help is appreciated.

I want to update my security info with a current email address. When I say the old email address is not valid it asks "Since you don't have access to your current security info..." and offers a possibility to verify with a mobile phone number or an alternate email address. I'm not giving microsoft my mobile number and when I use the alternate email address (to a gmail account) it doesn't send the necessary code!

Can this issue please be solved. Thanks.

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