Hotmail

Proving my identity

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归档帖子,发布于 2012年8月5日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2012年8月5日
My account was hacked on Aug 1. The hacker evidently changed the password, so I can't get in.
I filled out the online questionnaire as best I could. But Microsoft keeps rejecting the application.
I opened the account 12 years ago while living in the UK, I now live in Germany, and my memory is not perfect.
How can I persuade Microsoft that I am who I say I am?

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