Windows Essentials

Photo Gallery has stopped working

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归档帖子,发布于 2015年11月16日。 产品:Windows Essentials(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2015年11月16日

I started getting this message about a month ago. I haven't had time to work on it, and figured it would be an easy fix, until last week and now, if I had any hair, I would be pulling it out. 

I am running Windows 10, which I installed in August, on a Toshiba Satellite C55-A with 4GB RAM and a 500 GB HD. I am using Photo Gallery from Windows Live Essentials 2012.

After I open it, I get a message that:

Photo Gallery
Photo Gallery has stopped working

Then it says that it will restart the program, and then I get this message:


A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

I have Googled for a solution and nothing has worked. This is what I have tried:
I ran Microsoft's FixIt program and it told me that it found a problem with startup and fixed it...but it didn't.
I have tried running Repair from the Programs window in the Control Panel, and it said that it was repaired but it wasn't.
I have tried moving all the files from
C:Users%user%AppDataLocalMicrosoftWindows Photo Gallery and that has not worked either.I have also uninstalled and re-downloaded Windows Live Essentials and re-installed and I am still getting the same thing. Interestingly, Photo Gallery and Movie Maker are combined, so when I uninstalled, both were uninstalled and the same on the re-install. Movie Maker seems to work just fine, so the problem is limited to Photo Gallery. 

I have been using this for a long time and really don't want to switch to something else right now. Any suggestions on how to fix this problem? Thank you.

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