Really trying to avoid reinstalling Windows here, I just spent hours setting a customer up with lots of data migration and at the end of all that, we can't use Photo Gallery at all.
I do have a Process Monitor trace if that will help anyone...
Brand New PC, Windows 8.1 fully updated
Windows Live Photo Gallery 2012
OneDrive Photo folder is included as a folder in Photo Gallery.
Already ran REPAIR from control panel on Windows Live Essentials
Removed Live Essentials 2012 using revo uninstaller, rebooted and reinstalled, no help.
Already ran SFC /scannow
These same photos open up fine on another computer in Photo Gallery 2012
Have created a second User Screen called TEST same thing happens l
Every time Photo Gallery is launched, we get an error:
“Windows Photo Gallery has stopped working. A problem caused the program to stop working correctly.”
The original error referred to a codec issue, but have not seen that same error since. Photos are taken with a variety of camera's, error comes up on different sources of cameras. IPhone, canon, etc.
Event Viewer gives following details:
Faulting application name: WLXPhotoGallery.exe, version: 16.4.3528.331, time stamp: 0x533a3fea
Faulting module name: ntdll.dll, version: 6.3.9600.17415, time stamp: 0x54504b0d
Exception code: 0xc0000374
Fault offset: 0x000e5be4
Faulting process id: 0x14a4
Faulting application start time: 0x01d0123142fd313e
Faulting application path: C:Program Files (x86)Windows LivePhoto GalleryWLXPhotoGallery.exe
Faulting module path: C:WindowsSYSTEM32ntdll.dll
Report Id: 83a6b57c-7e24-11e4-826c-3010b389cbd3
Faulting package full name:
Faulting package-relative application ID:
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