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Not receiving instagram reset password email after going back to old alias

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归档帖子,发布于 2013年8月29日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月29日
Hi,

I have recently tried to log onto my instagram account with my newly bought iPad only to witness a message saying that my password was reset.
I tried to send off a password reset email to my accounts email account several times but hadnt received one.

The problem may be that i had changed my email alias and reverted back to the old one (which i used to sign up with) when i found out that my password had been reset.

I would be very happy to know what to do from here on now and receive advice from thecommunity 

Thank you.

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