Hotmail

Microsoft Hotmail account code/Pin does not work

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归档帖子,发布于 2013年8月7日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月7日
Every time I try to sign in to my Hotmail account  or am forced to sign in after a few hours of inactivity (a new problem since Friday) I am told that I need a pin/code (also new since Friday) to protect me from  hackers.  I generate the pin by clicking next, pick it up from my office email enter the pin/code and it tells me it is the incorrect pin/code.  It also tells me that I have just a few days to straighten this out before I lose access to my account,  but when I go to the help area can find no article and of course there is no longer phone support for subscription service.  So I am kind of stuck with an addional factor of authentication (the pin) that I did not ask for, a clock that is at 3 days left for me to enter a correct pin and about a dozen incorrect Microsoft generated pins.  Anyone have a solution to this dilemma?  And why don't I get to generate the pin?

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