Hotmail

Lost access to @hotmail.com address (but can login via alias)

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归档帖子,发布于 2020年12月13日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2020年12月13日

When I tried to login to my hotmail account (ending with @hotmail.com) several days ago I was asked to change it to alias (I had one ending with @outlook.com). After that I can't login via @hotmail.com. Only via alias (@outlook.com).

When I enter old @hotmail.com account at login.live.com I get the following error:


That Microsoft account doesn't exist. Enter a different account or get a new one.



I'm not receiving mails to old @hotmail.com address. When I try to send email to my old @hotmail.com account I receive the following error:


DB3EUR04FT020.mail.protection.outlook.com gave this error:
Requested action not taken: mailbox unavailable (S2017062302).

When I tried to recover old account using this form: https://account.live.com/acsr

I've got this error:

The Microsoft account you've entered does not exist.

Is there any way to get old email back ?

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