Hotmail

Locked out of very old hotmail account

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归档帖子,发布于 2013年7月24日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月24日
I have a very old hotmail account I would like to access now but cannot remember the password. I am also afraid that it may have been compromised. I tried using the form to reset my password, but because I have not actively used the account for something like 10 years I just don't have the answers to what the subject lines of my most recent emails were or what the contact email addresses are in there (that's why I need to get in there!). I've logged in more recently but haven't actively used it so I just don't know the answers to those questions. 

I've tried for half an hour to find a link to contact someone about my specific case but cannot figure out how to reach a person about being locked out of my account and not being able to use the automated system to get back in. The automated system will never work for me because I don't have those answers. I just need to be able to talk to a person about it. Can anyone help me with a link to submit a problem to a human who will read my email? 

Thank you!

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