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Windows Live Mail

Junk email not going into Junk Folder in Windows Live 2011

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归档帖子，发布于 2014年8月20日。 产品：Windows Live Mail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2014年8月20日

My mum is having a problem with her junk email in Windows Live 2011.  Unlike on her iPad, or when she logs in online (which work fine), her junk emails are not filtering to her junk email folder.  As a result, she has to spend ages each day deleting the junk emails manually off of her laptop.

Does anyone know why this is happening please?  I've set the security to high (it was on Low), but doesn't seem to have made much of a difference.

Thanks, Angie

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