My mum is having a problem with her junk email in Windows Live 2011.  Unlike on her iPad, or when she logs in online (which work fine), her junk emails are not filtering to her junk email folder.  As a result, she has to spend ages each day deleting the junk emails manually off of her laptop.

Does anyone know why this is happening please?  I've set the security to high (it was on Low), but doesn't seem to have made much of a difference.

Thanks, Angie