问题 提问于 2012年9月16日
Hi Team,
Since June 2012, my friend Bay is unable to access her Hotmail account, she tried retrieving her password on the using her alternate email addresses, however after getting the reset link when she tried to log in into her account, she found an error message
that it looks like someone else might be using your account, and then after that she tried filling up the form several times but didn't get the success,
The ticket number # 55658481 received from Microsoft after filling up the contact customer care form.
I request you to kindly get this done on PRIORITY as she has been going thru with the huge problems due to the same.
Her email address # *** Email address is removed for privacy ***
Thanking You....
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