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It looks like someone else is using your account

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归档帖子,发布于 2013年9月10日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月10日
I have not been able to access my Xbox live account  for a good few months now due to proofs

The email address registered to the account is *** Email address is removed for privacy *** and the gamer tag in question is Shemmell

I called support today and they took me through some processes,  the account linked to the one in question is no longer in use and the questionnaire fails  every time.  I have now been told I have to use my console Id. (467308702405) to regain access.

I would appreciate if this could be resolved as it has been too long and have paid for a subscription I have not had access to

Many thanks
 Thomas Shemmell

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