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I made an account and bought windows, got charged but now the account no longer exists

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归档帖子，发布于 2013年7月24日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年7月24日
Hey,

I made a microsoft account yesterday and bought windows with it. I have received the charge for buying windows, and the key that came with Windows worked to install it. Unfortunately I was running into issues with a driver installation, so I wanted to wipe windows and start again, but it no longer allows me to access my account to see my product key.

Is there any way to fix this issue? I'm definitely typing the email correctly, but every time the error says it does not exist. So i made a new account to post on this forum, since I couldn't find a direct email correspondence anyway. 

Thanks!

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