我要提问
Hotmail

I can’t see my security question

待回答 0 个回答

归档帖子，发布于 2013年9月19日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月19日
I'm having several issues here.

I use my hotmail frequently for RECEIVING ONLY.  I rarely send mail out from it (I did send 3~4 mails recently)

I happened to use VPN (proxy) to launch a game that I play and opened up outlook.com while the VPN was still on.

Now, Microsoft saw this suspicious and locked my accounts.

It's linked to an old email (another hotmail account) which I forgot the password to and cannot recover/reset the password on that old email (tells me the page is busy and try again)

Now only option I have left is sending my infos to see if I'm the correct owner.

I don't remember if I used my Korean name or my English name.

I don't remember putting in what country I was, (because I reside in two countries, USA and Korea)

The security question shows up as '?? ? ??? ???' so I can't answer it.

Please help me recover this account, I'm disappointed there is no customer service for this...

暂无回答

撰写回答

您的邮箱地址不会被公开。请勿发布密码。

This site uses Akismet to reduce spam. Learn how your comment data is processed.

How can I uncouple Live Security from Live Mail, so I need not go thru the security question each time I access mail?2013年9月25日 How can I uncouple Live Security from Live Mail, so I need not go thru the security question each time I access mail?2013年9月25日 How do I change the language in the security emails from How do I change the language in the security emails from account-security-noreply#account.microsoft.com??2013年9月14日