帐户与密码

I can’t access my email account and it’s the one linked to my Xbox.

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较早的帖子,发布于 2013年11月14日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年11月14日
Hello,

Recently I had trouble with my email account, almost a year ago it started sending out spam, so I changed my password to an ultra ridiculously hard one and iimmediately went on my xbox account to refresh it and put in the new password, the problem is I forgot it! AND IT'S KILLING ME, I got that email account when I was 12 years old, I'm 26 now, and I use it for my itunes account and my xbox and that's it, I barely use it for anything else anymore, but the problem is I tried reseting the password, and I have not succeeded, ergo I can't play or use my Xbox Live account no more, since the security form on the Xbox chamnge and they are asking me for my password (which I had left save so i didn't have to type it in again) but I need it with for the new security meassures on Xbox.

I tried reseting the password.
I filled in the questionaire that you get send to another email account so they can verify it's really you but I got that email account ages ago (God knows what I filled in the security queston when I WAS 12) , and I barely use it, so that didn't work either and nothing has worked!

I'm loosing my mind, I really want to save my Xbox account. I can't play anymore, nor I use the online store. What about being able to get the dlcs now?!

PLEASE HELP



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