Hotmail

I can’t access my account

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归档帖子,发布于 2013年7月25日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月25日
My university email account (@my.dom.edu) used hotmail, and now that it has switched to outlook, it won't work.  I haven't been able to check my university email for over a month now.  The error message that displays whenever I try to sign in is:

This account can't be used to access Outlook.com
You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account).

I have tried changing my password, but it does not help.  Please help me on this issue. 


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