问题 提问于 2013年11月14日
Hi, please help me,
I have a 3 ticket and everybody tell me go to another microsoft team for solution.
My tickets is: SRX1223092730ID, SRX1222946859ID, SRX1222829810ID. It’s realy no way to slove this problem? I don’t belive it.
I dont known why my account not exist and i don’t any idea why my account disappear. I use it normaly from 18.10.2013. Tomorow i try to create account: *** Email address is removed for privacy *** one more time and can't. I get the message: „*** Email address is removed for privacy *** isn’t available”. When i try to login i get the message account not exist.
I can’t create account *** Email address is removed for privacy ***. And I not mistyped. I’m realy frustrated read 10’th letter with the same answer. Please read caryfully and thing twice abut the problem. My question is. Why i I can’t create account *** Email address is removed for privacy ***. Maybe somone hack my account and delete it? If it’s true what you tell me „I was able to verify that your account does not exist in our database” please tel me how to create my account another time or if it’s is inactive how to active it. Please help me find way to recover or create my account *** Email address is removed for privacy ***. It’s realy no way to slove this problem? I don’t belive it.
My full mailng with microsoft, support attached bellow.:
Hello,
After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Support Moderators can best address your concern. They are experts in your field of inquiry and would be in a better position to address your concern.
You may post your concern through the following link:
http://answers.microsoft.com/en-us
We appreciate your continued patience and look forward to resolving this issue as quickly as possible.
Sincerely,
John
Online Safety Team
________________________________________
--- Original Message ---
From : "marek@....l"
Sent : Wednesday, November 13, 2013 6:24:35 AM UTC
To : "*** Email address is removed for privacy ***"
Subject : RE: SRX1223092730ID - SkyDrive Account or Profile Activation:I cannot access any Micro
Hi,
I repeat one more time: I can’t create account *** Email address is removed for privacy ***. And I not mistyped. Look on the attached picture. I’m realy frustrated read 6’th letter with the same answer. Please read caryfully and thing twice abut the problem. My question is. Why i I can’t create account *** Email address is removed for privacy ***. Maybe somone hack my account and delete it? If it’s true what you tell me „I was able to verify that your account does not exist in our database” please tel me how to create my account another time or if it’s is inactive how to active it. Please help me find way to recover or create my account *** Email address is removed for privacy ***. It’s realy no way to slove this problem? I don’t belive it.
Your help will be appreciated
Sincerely
Marek
From: *** Email address is removed for privacy *** [mailto:*** Email address is removed for privacy ***]
Sent: Wednesday, November 13, 2013 1:23 AM
To: marek@d..l
Subject: RE: SRX1223092730ID - SkyDrive Account or Profile Activation:I cannot access any Micro
Hello,
I was able to verify that your account does not exist in our database. Please check that it was not mistyped. However, if you are sure of the Microsoft Account then it is also possible that your account is already inactive.
Your account will be inactive if you do not sign in for 270 days or within the first 10 days after registration. The account will then be removed if it has been inactive for 365 days. When the account is deleted, all messages, folders, and contacts are deleted. Incoming messages will be sent back to the sender as undeliverable but the user name is immediately available for registration.
To create a new Microsoft Account, please click here.
http://windows.microsoft.com/en-US/windows-live/sign-up-create-account-how
Sincerely,
Johnette
Online Safety Team
________________________________________
--- Original Message ---
From : "marek@d..l"
Sent : Tuesday, November 12, 2013 6:49:31 AM UTC
To : "*** Email address is removed for privacy ***"
Subject : RE: SRX1223092730ID - SkyDrive Account or Profile Activation:I cannot access any Micro
Hello,
You tell me all what i known and all what i tell You in my first letter. Please read this letter and history caryfuly another time I dont known why my account not exist and i don’t any idea why my account disappear. I use it normaly from 18.10.2013. Any way, i try to create account: *** Email address is removed for privacy *** one more time and cano not. I get the message: „*** Email address is removed for privacy *** isn’t available”. When i try to login i get the message account not exist.
Please help me create account *** Email address is removed for privacy *** another time. I don’t any idea why my account dissapaer. I use it normaly from 18,10,2013
This is a 6’th mail to Microsoft help. Please try create account *** Email address is removed for privacy *** bvefore you respons.
Please help me…
Sincerely,
Marek
From: *** Email address is removed for privacy *** [mailto:*** Email address is removed for privacy ***]
Sent: Tuesday, November 12, 2013 2:59 AM
To: marek@d..l
Subject: RE: SRX1223092730ID - SkyDrive Account or Profile Activation:I cannot access any Micro
Hello,
I was able to verify that your account does not exist on our database. For us to be able to fully assists you and to help us determine the exact nature af your concern, can you please verify the email address you had provided. We do apologize for any inconvenience, hope to hear from you soon.
Thank you for contacting Online Safety Team.
Sincerely,
John
Online Safety Team
________________________________________
--- Original Message ---
From : marek@d..l
Sent : Monday, November 11, 2013 6:30:35 AM UTC
To : 0a406a1b-f99b-4e2a-90c0-1462f757c0db
Subject : SkyDrive Account or Profile Activation:I cannot access any Micro
Service :
SkyDrive Account or Profile Activation
What type of problem do you have?
I acnnot access any Microsoft services using my Microsoft account [I cannot access any Microsoft services using my Microsoft account]
Full name:
Marek
The e-mail address for us to send a response:
marek@d..l
Primary email address or member ID associated with the account that you are reporting:
*** Email address is removed for privacy ***
Please provide as much detailed information as you can about the content saved to your SkyDrive or about your recent account usage.
Hello,
I dont known why my account not exist and i don’t any idea why my account disappear. I use it normaly from 18.10.2013. Any way, tomorow i try to create account: *** Email address is removed for privacy *** one more time and cano not. I get the message: „*** Email address is removed for privacy *** isn’t available”. When i try to login i get the message account not exist.
Please help me create account *** Email address is removed for privacy *** another time. I don’t any idea why my account dissapaer. I use it normaly from 18,10,2013
Sincerely,
Marek
ps. i contact with SkyDrive support Twice (SRX1222946859ID - SkyDrive Account or Profile Activation:I cannot access any Micro). Adnd get from him answer:
Hello
After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Support Moderators can best address your concern. They are experts in your field of inquiry and would be in a better position to add
ress your concern.
You may post your concern through the following link:
http://answers.microsoft.com/en-us
Ps2. I contact Microsoft Customer Service *** Email address is removed for privacy *** twice and get answer please contact Microsoft skydrive.
I cannot access any Microsoft services using my Microsoft account. Full name:Marek The e-mail address for us to send a response: marek@d..l. Primary email address or member ID associated with the account that you are reporting:*** Email address is removed for privacy ***.
Please provide as much detailed information as you can about the content saved to your SkyDrive or about your recent account usage. Hello, I dont known why my account not exist and i don't any idea why my account disappear. I use it normaly from 18.10.2013. Any way, tomorow i try to create account: *** Email address is removed for privacy *** one more time and cano not. I get the message: *** Email address is removed for privacy *** isn't available. When i try to login i get the message account not exist.Please help me create account *** Email address is removed for privacy *** another time. I don't any idea why my account dissapaer. I use it normaly from 18,10,2013
Sincerely
Marek
ps. i contact with SkyDrive support Twice (SRX1222946859ID - SkyDrive Account or Profile Activation:I cannot access any Micro). Adnd get from him answer After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Support Moderators can best address your concern. They are experts in your field of inquiry and would be in a better position to address your concern. 
You may post your concern through the following link:
 http://answers.microsoft.com/en-us

Ps2. I contact Microsoft Customer Service *** Email address is removed for privacy *** twice and get answer please contact Microsoft skydrive
I have a 3 ticket and everybody tell me go to another microsoft team for solution.
My tickets is: SRX1223092730ID, SRX1222946859ID, SRX1222829810ID. It’s realy no way to slove this problem? I don’t belive it.
I dont known why my account not exist and i don’t any idea why my account disappear. I use it normaly from 18.10.2013. Tomorow i try to create account: *** Email address is removed for privacy *** one more time and can't. I get the message: „*** Email address is removed for privacy *** isn’t available”. When i try to login i get the message account not exist.
I can’t create account *** Email address is removed for privacy ***. And I not mistyped. I’m realy frustrated read 10’th letter with the same answer. Please read caryfully and thing twice abut the problem. My question is. Why i I can’t create account *** Email address is removed for privacy ***. Maybe somone hack my account and delete it? If it’s true what you tell me „I was able to verify that your account does not exist in our database” please tel me how to create my account another time or if it’s is inactive how to active it. Please help me find way to recover or create my account *** Email address is removed for privacy ***. It’s realy no way to slove this problem? I don’t belive it.
My full mailng with microsoft, support attached bellow.:
Hello,
After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Support Moderators can best address your concern. They are experts in your field of inquiry and would be in a better position to address your concern.
You may post your concern through the following link:
http://answers.microsoft.com/en-us
We appreciate your continued patience and look forward to resolving this issue as quickly as possible.
Sincerely,
John
Online Safety Team
________________________________________
--- Original Message ---
From : "marek@....l"
Sent : Wednesday, November 13, 2013 6:24:35 AM UTC
To : "*** Email address is removed for privacy ***"
Subject : RE: SRX1223092730ID - SkyDrive Account or Profile Activation:I cannot access any Micro
Hi,
I repeat one more time: I can’t create account *** Email address is removed for privacy ***. And I not mistyped. Look on the attached picture. I’m realy frustrated read 6’th letter with the same answer. Please read caryfully and thing twice abut the problem. My question is. Why i I can’t create account *** Email address is removed for privacy ***. Maybe somone hack my account and delete it? If it’s true what you tell me „I was able to verify that your account does not exist in our database” please tel me how to create my account another time or if it’s is inactive how to active it. Please help me find way to recover or create my account *** Email address is removed for privacy ***. It’s realy no way to slove this problem? I don’t belive it.
Your help will be appreciated
Sincerely
Marek
From: *** Email address is removed for privacy *** [mailto:*** Email address is removed for privacy ***]
Sent: Wednesday, November 13, 2013 1:23 AM
To: marek@d..l
Subject: RE: SRX1223092730ID - SkyDrive Account or Profile Activation:I cannot access any Micro
Hello,
I was able to verify that your account does not exist in our database. Please check that it was not mistyped. However, if you are sure of the Microsoft Account then it is also possible that your account is already inactive.
Your account will be inactive if you do not sign in for 270 days or within the first 10 days after registration. The account will then be removed if it has been inactive for 365 days. When the account is deleted, all messages, folders, and contacts are deleted. Incoming messages will be sent back to the sender as undeliverable but the user name is immediately available for registration.
To create a new Microsoft Account, please click here.
http://windows.microsoft.com/en-US/windows-live/sign-up-create-account-how
Sincerely,
Johnette
Online Safety Team
________________________________________
--- Original Message ---
From : "marek@d..l"
Sent : Tuesday, November 12, 2013 6:49:31 AM UTC
To : "*** Email address is removed for privacy ***"
Subject : RE: SRX1223092730ID - SkyDrive Account or Profile Activation:I cannot access any Micro
Hello,
You tell me all what i known and all what i tell You in my first letter. Please read this letter and history caryfuly another time I dont known why my account not exist and i don’t any idea why my account disappear. I use it normaly from 18.10.2013. Any way, i try to create account: *** Email address is removed for privacy *** one more time and cano not. I get the message: „*** Email address is removed for privacy *** isn’t available”. When i try to login i get the message account not exist.
Please help me create account *** Email address is removed for privacy *** another time. I don’t any idea why my account dissapaer. I use it normaly from 18,10,2013
This is a 6’th mail to Microsoft help. Please try create account *** Email address is removed for privacy *** bvefore you respons.
Please help me…
Sincerely,
Marek
From: *** Email address is removed for privacy *** [mailto:*** Email address is removed for privacy ***]
Sent: Tuesday, November 12, 2013 2:59 AM
To: marek@d..l
Subject: RE: SRX1223092730ID - SkyDrive Account or Profile Activation:I cannot access any Micro
Hello,
I was able to verify that your account does not exist on our database. For us to be able to fully assists you and to help us determine the exact nature af your concern, can you please verify the email address you had provided. We do apologize for any inconvenience, hope to hear from you soon.
Thank you for contacting Online Safety Team.
Sincerely,
John
Online Safety Team
________________________________________
--- Original Message ---
From : marek@d..l
Sent : Monday, November 11, 2013 6:30:35 AM UTC
To : 0a406a1b-f99b-4e2a-90c0-1462f757c0db
Subject : SkyDrive Account or Profile Activation:I cannot access any Micro
Service :
SkyDrive Account or Profile Activation
What type of problem do you have?
I acnnot access any Microsoft services using my Microsoft account [I cannot access any Microsoft services using my Microsoft account]
Full name:
Marek
The e-mail address for us to send a response:
marek@d..l
Primary email address or member ID associated with the account that you are reporting:
*** Email address is removed for privacy ***
Please provide as much detailed information as you can about the content saved to your SkyDrive or about your recent account usage.
Hello,
I dont known why my account not exist and i don’t any idea why my account disappear. I use it normaly from 18.10.2013. Any way, tomorow i try to create account: *** Email address is removed for privacy *** one more time and cano not. I get the message: „*** Email address is removed for privacy *** isn’t available”. When i try to login i get the message account not exist.
Please help me create account *** Email address is removed for privacy *** another time. I don’t any idea why my account dissapaer. I use it normaly from 18,10,2013
Sincerely,
Marek
ps. i contact with SkyDrive support Twice (SRX1222946859ID - SkyDrive Account or Profile Activation:I cannot access any Micro). Adnd get from him answer:
Hello
After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Support Moderators can best address your concern. They are experts in your field of inquiry and would be in a better position to add
ress your concern.
You may post your concern through the following link:
http://answers.microsoft.com/en-us
Ps2. I contact Microsoft Customer Service *** Email address is removed for privacy *** twice and get answer please contact Microsoft skydrive.
I cannot access any Microsoft services using my Microsoft account. Full name:Marek The e-mail address for us to send a response: marek@d..l. Primary email address or member ID associated with the account that you are reporting:*** Email address is removed for privacy ***.
Please provide as much detailed information as you can about the content saved to your SkyDrive or about your recent account usage. Hello, I dont known why my account not exist and i don't any idea why my account disappear. I use it normaly from 18.10.2013. Any way, tomorow i try to create account: *** Email address is removed for privacy *** one more time and cano not. I get the message: *** Email address is removed for privacy *** isn't available. When i try to login i get the message account not exist.Please help me create account *** Email address is removed for privacy *** another time. I don't any idea why my account dissapaer. I use it normaly from 18,10,2013
Sincerely
Marek
ps. i contact with SkyDrive support Twice (SRX1222946859ID - SkyDrive Account or Profile Activation:I cannot access any Micro). Adnd get from him answer After reviewing the information you provided and looking at your account details, I have determined that the Microsoft Support Moderators can best address your concern. They are experts in your field of inquiry and would be in a better position to address your concern. 
You may post your concern through the following link:
 http://answers.microsoft.com/en-us

Ps2. I contact Microsoft Customer Service *** Email address is removed for privacy *** twice and get answer please contact Microsoft skydrive
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