问题 提问于 2013年9月12日
Hi, I could not remember my original email accounts password after being overseas for 4 weeks. Unfortunately my computers hard drive also had software issues which mean I needed to purchase a new computer which is a HP Envy 23 i7. I have submitted several
verification forms to try to access my Hotmail account, contacted the Microsoft Customer Service, gone to a link to do a two step verification and have now been sent an email informing me that I have attempted to many times to sign into me email and to create
a new one. I have now created a new Hotmail account which has migrated through to Outlook. I have not been able to access my old Hotmail for 8 weeks, which is a personal as well as a business email. I have just now tried to call the Cusomer Service again
to no avail!!! Can anyone sort this out for me. I need to get into my old account!
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