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Hotmail account does not exist – PLEASE HELP!!!!!!

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归档帖子，发布于 2013年9月13日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月13日
A friend of mine had a HOTMAIL Account and last August 17 she tried to log in and Hotmail said, "Email account does not exist", we tried several things such as, click on "Can't access your account?" form but when typing the account, it says, account does not exist, so we could not go further. 

The email account was used every day, because she uses it for work, so there is no way it could have been closed due to inactivity.
The only way it could have happened is that someone hacked her account and closed it on purpose, if so, is there any way she can recovers her account?

Please help!!

Thanks

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