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归档帖子，发布于 2013年11月12日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年11月12日
Dear Community,

I can't sign in to my hotmail account. When I try, I am sent to a screen with a red horizontal top bar that says "Account Suspended". This screen asks me to enter my country, which I do. The screen then asks me to input a complete credit card number, security code and "expiry date". 

I didn't fall for this obvious scam but I do need to get back into my hotmail account. I have requested and received several single use codes from Microsoft, inputted them but have had no luck thus far.

Please provide your suggestions and thank you in advance!

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