Windows Live Mail

HELP PLEASE – TROUBLE LOGGING INTO HOTMAIL PLUS

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归档帖子,发布于 2013年12月17日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年12月17日

For security, I use two-step authorization to log-in.  Yesterday I changed my Hotmail Plus password, and now, after entering password to log-in, and then as 2nd step I'm prompted to request security code ( via text, phone call, or sent to my gmail email account), it now won't text it to my cell, which is what I almost always do .... with repeated attempts I get a message saying "We couldn't send the code, please try again".  I've never had this problem. 

    

Then, when that didn't work, I tried to have it call me the code, which system did, but then when I enter the code, I get exact same two-step authorization screen again /  says on-screen again that it needs "two-step authorization", and prompts me to request another security code.

    

So it seems after password reset, all of a sudden the text option and somehow the call option now all of a sudden aren't functioning properly.

 

This morning,, upon trying again, I had it send the code to my gmail account, and when I entered that code, Hotmail Plus finally did let me into my email, that option appears to be the only option functioning.

 

How can I get text option and call option working again?  I have no idea why the system for text option says "We couldn't send the code, please try again", and why call option doesn't seem to work either.

 

I use MSN Hotmail for business, and I'm pretty darn scared if I weren't able to get into my email.  No Technical Support, no one to talk to, MAJOR detractor.  I may need to consider changing over to Verizon, etc., for business / personal email, even though it would cost me more.  What if I can never get Hotmail Plus in this regard working right again.

 

Help greatly appreciated!  Thanks in advance!

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Windows Live Mail

HELP PLEASE – TROUBLE LOGGING INTO HOTMAIL PLUS

待回答 0 个回答

归档帖子,发布于 2013年12月17日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年12月17日

For security, I use two-step authorization to log-in.  Yesterday I changed my Hotmail Plus password, and now, after entering password to log-in, and then as 2nd step I'm prompted to request security code ( via text, phone call, or sent to my gmail email account), it now won't text it to my cell, which is what I almost always do .... with repeated attempts I get a message saying "We couldn't send the code, please try again".  I've never had this problem. 

    

Then, when that didn't work, I tried to have it call me the code, which system did, but then when I enter the code, I get exact same two-step authorization screen again /  says on-screen again that it needs "two-step authorization", and prompts me to request another security code.

    

So it seems after password reset, all of a sudden the text option and somehow the call option now all of a sudden aren't functioning properly.

 

This morning,, upon trying again, I had it send the code to my gmail account, and when I entered that code, Hotmail Plus finally did let me into my email, that option appears to be the only option functioning.

 

How can I get text option and call option working again?  I have no idea why the system for text option says "We couldn't send the code, please try again", and why call option doesn't seem to work either.

 

I use MSN Hotmail for business, and I'm pretty darn scared if I weren't able to get into my email.  No Technical Support, no one to talk to, MAJOR detractor.  I may need to consider changing over to Verizon, etc., for business / personal email, even though it would cost me more.  What if I can never get Hotmail Plus in this regard working right again.

 

Help greatly appreciated!  Thanks in advance!

暂无回答

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您的邮箱地址不会被公开。请勿发布密码。

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Windows Live Mail

HELP PLEASE – TROUBLE LOGGING INTO HOTMAIL PLUS

待回答 0 个回答

归档帖子,发布于 2013年12月17日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年12月17日

For security, I use two-step authorization to log-in.  Yesterday I changed my Hotmail Plus password, and now, after entering password to log-in, and then as 2nd step I'm prompted to request security code ( via text, phone call, or sent to my gmail email account), it now won't text it to my cell, which is what I almost always do .... with repeated attempts I get a message saying "We couldn't send the code, please try again".  I've never had this problem. 

    

Then, when that didn't work, I tried to have it call me the code, which system did, but then when I enter the code, I get exact same two-step authorization screen again /  says on-screen again that it needs "two-step authorization", and prompts me to request another security code.

    

So it seems after password reset, all of a sudden the text option and somehow the call option now all of a sudden aren't functioning properly.

 

This morning,, upon trying again, I had it send the code to my gmail account, and when I entered that code, Hotmail Plus finally did let me into my email, that option appears to be the only option functioning.

 

How can I get text option and call option working again?  I have no idea why the system for text option says "We couldn't send the code, please try again", and why call option doesn't seem to work either.

 

I use MSN Hotmail for business, and I'm pretty darn scared if I weren't able to get into my email.  No Technical Support, no one to talk to, MAJOR detractor.  I may need to consider changing over to Verizon, etc., for business / personal email, even though it would cost me more.  What if I can never get Hotmail Plus in this regard working right again.

 

Help greatly appreciated!  Thanks in advance!

暂无回答

撰写回答

您的邮箱地址不会被公开。请勿发布密码。

This site uses Akismet to reduce spam. Learn how your comment data is processed.