归档帖子，发布于 2013年7月28日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。
本帖暂无中文翻译，以下为英文原文。
Hello,
Hotmail has asked me to reset my password but unfortunately i do not remember my secondary email's information nor my secret question's answer, i use this email for my Xbox Live account and i need to recover my email. Yesterday i have used a redeem code and i can supply the code to prove the account is mine. I have used I cannot verify my account but that doesn't work either.
Does anyone have a solution or can a moderator help me?
Thank you.
归档帖子，发布于 2013年7月28日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。
本帖暂无中文翻译，以下为英文原文。
Hello,
Hotmail has asked me to reset my password but unfortunately i do not remember my secondary email's information nor my secret question's answer, i use this email for my Xbox Live account and i need to recover my email. Yesterday i have used a redeem code and i can supply the code to prove the account is mine. I have used I cannot verify my account but that doesn't work either.
Does anyone have a solution or can a moderator help me?
Thank you.
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