问题 提问于 2014年2月7日
I was given a new Windows 8 phone at my company. Our company recently switched from Blackberries to Windows Phones. So far I like the phone, but I cannot sign in to download apps, updates, or do ANYTHING, because every time I try to sign in I'm told that
I don't have parent's permission to do so.
I'm guessing I entered the wrong birth year by mistake when I first signed up. This was an HONEST mistake and I want to fix it, but I can't even enter my account to correct the birth date.
So, I decided that I will create another account on my phone and use that instead. Turns out I can't do that either since the username on the phone's Microsoft account CANNOT BE CHANGED...unless I reformat the phone or something. I don't want to do that
because I want to keep my contacts, messages, etc
So naturally I came on this website to find a solution. I tried to ask a question in the forum. Guess what? I COULDN'T DO THAT EITHER!!! Why? Because I need to sign in to my damn Microsoft account, WHICH I CANNOT DO.
I created another account here just to be able to ask this stupid question, which there should be an easy solution for that I can find online and fix the problem myself, but there is no such thing.
I would like someone from Microsoft to help me fix this problem. Otherwise, I am going to ask my boss to no longer do business with Nokia Windows phones and return to using Blackberries. This is such a trivial problem that should be easily fixed, but I'm
having so much trouble with it.
Someone please help me with this?
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