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Hello, I’m trying to take down my account but unfortunately it was unsuccessful.

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归档帖子，发布于 2013年8月5日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月5日
Hello, I'm trying to take down my account but unfortunately it was unsuccessful. the reason is whenever I try to delete my account there's always an error message that I shall cancel all my MS points which as far as I know I never owned one. And another thing is that MS said that I shall removed my billing thingy associated with my account which is also nothing.. What should I do? Thanks! BTW my name is Francis. ^_^

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