Hotmail

Account Blocked and “Unfortunately, we were unable to verify your ownership using the information that was provided.”

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归档帖子,发布于 2013年7月27日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月27日
Two days ago, I log into my account - all is well

Next day I log into my account and by mistake type a password for my computer account log in, ONCE, then I immediately input the correct password, and there you have it - account blocked, in the name of security.

What kind of a security measure is this exactly? The only malicious activity here is outlook preventing me from accessing my account.

"Because there have been multiple unsuccessful recovery attempts for this account, we recommend at this point that you create a new account."

So I input the correct password, but just because I can't recall every little detail in this questionnaire I can't access my account?

Why should I make an email account that I won't use to restore another email account? What if I lose the detail of that back up account because I never use it, then I need a 3rd account, and a fourth for that too.

I'll never share my payment methods and mobile phone details with outlook, so even though I know the correct password I don't seem to deserve to use it according to outlook security.

Only thing that keeps me at peace is that my emails are backed up on my phone, otherwise this would've been a major inconvenience.

So long outlook, I hope you will improve, but I won't be counting on it.

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