问题 提问于 2013年9月23日
Firstly I asked:
Dear Microsoft Team,
Similar to this issue http://answers.microsoft.com/en-us/windowslive/forum/signin/how-can-i-change-a-password-on-my-hotmail-without/4b7d979d-777f-4ce0-b314-c542dd56d29b I
have lost touch with an old email I made years ago with out of date info.
I have spoken to some representatives and all they helped me do was "reinstated after being closed by our automated spam filters". And now they are asking I post an inquiry here
since you might be able to help with my concern better.. I just want to gain access to my account again. Everyday longer just prolongs this headache, since its linked to my Facebook and other websites I use day to day. Give
me the info you need to prove my identity if you don't believe me and I will do my best to do so. Thank you for your time.
Sincerely,
Mo.Tafech
The answer I got was:
Hi MohamadTafech,
Thank you for bringing this to our attention and we apologize for the inconvenience this issue has caused you. Since you are having difficulties regaining your Microsoft account, then we highly advise that you refer to the link below then select the appropriate link for the issue:
Note: We need to lock the thread.
I did that and now after submitting a link and waiting patiently for several hours I got an email with a link to view my response but for some reason after opening the link I get the error saying "m**********@live.com is not allowed to view this incident" Someone please help and please stop sending me in circles.. I need help urgently for such a simple request please!!
Sincerely,
Mo.Tafech
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