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Can’t access my Outlook – Going round in circles!

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归档帖子,发布于 2013年9月17日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月17日

I was recently required to do the 2-step verification for accessing Outlook. Since then I can access on my iPad, but not on a PC. Every time I put in my email address and password it redirects to the page where you request a code. I request the code. I receive the code. I punch in the code. Then, annoyingly, it redirects back to the original sign-in page. I then put in (again) my email address and password and the whole thing goes round again. Its like a virtual Groundhog Day. I contacted Microsoft who said they would send me out a reset code, but one never arrived (this awas about 3 weeks ago). Anyone else had this issue?

 

ANy help woud eb much appreciated.

 

Cheers

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