Windows Live Mail

Gmail account associated with Parental settings (problem)

待回答 0 个回答

归档帖子,发布于 2015年8月10日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2015年8月10日

Hello,

I have a huge problem.

I have Live account on MS and my father has GMail account (one that was deleted a long time ago). Our accounts are connected as "Family". The problem comes here-->

My father has stopped using account a long time ago and he forgot his password. Worse thing is that we couldn't reset the password because of:

1. His GMail adress is deleted so he cannot receive code for recovering password.

2.Single-use code on mobile phone doesn't work. When the region and phone number are written (100% correctly), single use code doesn't get to his phone.

3. Security info cannot work because he never sent message via Outlook, he doesn't have any XBox account, credit card etc. associated with XBOX

He just want to remove me from his family or to delete that account so I can freely surf on Mozilla and Chrome (on Mozilla I cannot visit any page, even Bing and Google due to "This connection is untrusted" message, and on Chrome, restricted mode on Youtube cannot be turned off.

暂无回答

撰写回答

您的邮箱地址不会被公开。请勿发布密码。

This site uses Akismet to reduce spam. Learn how your comment data is processed.