问题 提问于 2013年11月1日
When I first got my Xbox and created an account for it, I for some reason ended up making two accounts, one being the actual account and another being a parental account which had parental controls over my normal account (this was done by complete accident).
Anyway, this has never bothered me up until now as I have just ignored the parental account and solely used my normal account. However, when I tried to log into my Xbox Live account today, I was asked to accept some new Terms Of Service, and along with
it confirm the password for my parental account.
Considering the fact that I have NEVER once used the parental account, and it was created quite a long time ago, I have completely forgotten any and all details that relate to it, including the answer to my Security Question. As such, I have been unsuccessful
when it comes to recovering the password for it (I have filled out multiple forms) and am unable to log into Xbox Live as a result.
I would be extremely grateful if there is anyone that can assist me in this matter as this honestly seems like the last hope I have of ever being able to sign into Xbox Live again.
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